Rove Healthcare City - Bur Dubai

This hotel made our stay in Dubai infinitely more amazing! Every time we came back to the hotel after a long day of adventures, we were always greeted by this distinct perfumey smell of the lobby and it felt lovely. The staff was always very helpful and cheerful and they helped us a lot throughout our stay - especially in finding taxis during rush hours. The rooms are spacious and clean and have all the necessary facilities. There were plenty of food places around the hotel - a 24/7 starbucks which was a 2-minute walk away, many Pakistani restaurants and a pizza place right next to the hotel. This was especially convenient on days when you didn't want to travel too far to get a meal or coffee. The hotel itself does provide coffee to prepare inn your room which my husband liked a lot. The best part of our stay was the housekeeping - which we fondly referred to as the 'Cleaning Fairy'. Everyday we'd come back to see that the Cleaning Fairy had made our beds and tidied everything up. The bathroom was cleaned and new towels put in. It was the best feeling ever! (If only we could bring the Cleaning Fairy back with us home). Overall, it was an excellent place to stay and whenever we're back in Dubai, we would stay here for sure.

The hotel is modern, clean, and well-maintained, which is always a big plus. The location is quite convenient. The nearest metro station is about a 15-minute walk away, making it easy to explore the city. Additionally, there’s a grocery store located on the ground floor of the hotel. For dining options, you’ll find restaurants nearby, and I particularly enjoyed visiting Katerina Café, which serves excellent coffee and freshly baked goods at very reasonable prices. The staff were exceptionally helpful and polite, which added to the positive experience. Overall, Rove Bur Dubai offers good value for money for travelers looking for a clean and functional base in the city.

The staff were exceptional. I had stayed one week at ROVE Downtown (across from Dubai Mall), and told that to the staff at ROVE Healthcare City (DHCC), they were delighted that I was a repeat ROVER, and greeted me with joy each time they saw me (I stayed at DHCC for three weeks, so we go to know each other a bit). I apologize for missing a few names, here are some of the staff I noted. Reception front desk: Jackie, Makin, Doreen. Public spaces: Shajat, Bhamana, Ayman. Restaurant: Atta, Khin, John, Akyl, Beatrice. Housekeeping: Isaac (fantastic). Security: Mahendra, Nelson. Hotel manager was very kind and helped me with many questions I had, thank you.

I’ve given Rove Healthcare City 10/10 before for facilities and staff. Facilities include 24hr supermarket in the hotel, ice making machines in the corridors and large safe deposit boxes in the room. This 10/10 is for the staff. I’ve stayed in a lot of hotels and haven’t seen a team like this. Smart, capable, friendly, and fun. It doesn’t matter who you approach, the training and culture is strong. I’m talking about Soheila, Mani, and Aktan and also the manger Sam. I was the awkward customer this time and they sorted everything with a smile. Never once did they make me feel like a problem and were prepared to go the extra mile. Awesome job folks 👏

I had an amazing stay at Rove Healthcare City, an excellent hotel in Dubai, where the staff are friendly. It's a cozy place, a home away from home. The food is great and there is a store within the hotel. I commend the cleaner, Ms. Veena, who always ensures that my room is clean, linens are changed, and my supply of water and coffee is refilled. My things are untouched, I applaud her for a job well done while I was at the hotel. Great job, Ms. Veena. I would recommend Rove Healthcare City to anyone planning to visit Dubai. I couldn't wait to return in March 2025 for another Eid Holiday vacation.